LogiChem EU 2019

19 - 21 March, 2019

Grand Hotel Krasnapolsky, Amsterdam

+44 207 036 1378

Day 2 - 20th March

8:00 am - 8:35 am Welcome Coffee

8:35 am - 8:40 am Welcome Remarks

8:40 am - 8:45 am Chairperson’s Opening Address

8:45 am - 9:05 am OPENING KEYNOTE: Top tips on how to reduce the negative impact of operating constraints such as restricted logistics capacities and limited and aging workforce in a highly dynamic market environment impacted by trade wars and digitization

Lars Koppelmann - Vice President of Supply Chain Management & Logistics Procurement., EMEA, INEOS STYROLUTION
img

Lars Koppelmann

Vice President of Supply Chain Management & Logistics Procurement., EMEA
INEOS STYROLUTION

9:05 am - 9:45 am PANEL DISCUSSION: What are heads of logistics practically doing in the short and medium term to overcome the growing transport capacity constraints and how are LSP’s innovating to better support your needs?

Jori Fabricius - Senior Vice President, Global Supply Chain Management, Kemira Jan Roed - Head of Global Logistics, Borealis
img

Jori Fabricius

Senior Vice President, Global Supply Chain Management
Kemira

img

Jan Roed

Head of Global Logistics
Borealis

9:45 am - 10:05 am CASE STUDY: What are the best options for incentivising carriers to increase their performance and transport capacity in the tendering process?

Francois Zehr - Global Transportation and Logistics Director, Cabot Corporation
  • Why are incentives for carriers important?
  • How to navigate through tight capacity situations
  • How to boost carrier performance 
img

Francois Zehr

Global Transportation and Logistics Director
Cabot Corporation

10:05 am - 10:20 am CASE STUDY: How to increase visibility and transparency of in-port marine logistics to reduce the cost of operations, improve waiting times and better plan around the availability of stock and tank levels

  • How to ensure the visibility of ship plan data like discharging, cleaning and loading procedures
  • How can digitalisation help to improve the transparency of data and data sharing?
  • What are the opportunities and requirements for collaborative planning through the entire chain including ship owners, charters, terminals and manufactures?

10:20 am - 11:00 am OXFORD STYLE DEBATE: Forecasting for S&OP does not work in the current environment and we should abandon it: (AGREE/DISAGREE)

Yasser Bin Sabir - Head of Global Integrated Business Planning, ARLANXEO Tim Bett - Head of Supply Chain, Archroma
Moderator: Reserved for EY
DISAGREE: Yasser Bin Sabir, Head of Global Integrated Business Planning, ARLANXEO
AGREE: Tim Bett, Head of Supply Chain, Archroma
img

Yasser Bin Sabir

Head of Global Integrated Business Planning
ARLANXEO

img

Tim Bett

Head of Supply Chain
Archroma



11:00 am - 11:40 am Morning Networking Break

11:40 am - 12:00 pm CASE STUDY: How to build long term strategic partnerships with your LSPs that guarantee availability of capacity and reflects your cost to serve model

12:00 pm - 12:20 pm AUTOMATED DRIVING VEHICLES GUEST SPEAKER: How to use driver assistance systems & automated driving vehicles to increase the efficiency of your logistics operations

Matthias Ulrich - Chassis Systems Control, Senior Project Manager, Project Off Road Applications, Robert Bosch
img

Matthias Ulrich

Chassis Systems Control, Senior Project Manager, Project Off Road Applications
Robert Bosch

12:20 pm - 12:50 pm CASE STUDY: How to define and implement a sustainable supply chain strategy that meets the increasing requirements of your stakeholders and offers more then just a “greenwash”

Steven Beddegenoodts - Global EHS & Sustainability Lead of Supply Chain PetChem, SABIC
  • Reducing social and environmental impact and improving company image: How chemical manufactures should demonstrate environmental and social sustainability in their supply chain.
  • What are the Climate treaty and EU emission standards implications and what should supply chain leaders do now in order to stay compliant
  • Manufacturing, logistics and supplier environmental footprint: How to achieve end-to-end visibility and minimize the impact in times of growing production outputs.
img

Steven Beddegenoodts

Global EHS & Sustainability Lead of Supply Chain PetChem
SABIC

12:40 pm - 1:00 pm CASE STUDY: Outlining the challenges centralisation of supply chain and customer service functions can pose on your HR strategy and how to best prepare for unplanned recruitment waves

Eran Hubert - Supply Chain Director, E2E Implementation, The Dow Chemical Company

Eran Hubert

Supply Chain Director, E2E Implementation
The Dow Chemical Company

1:00 pm - 1:20 pm HR GUEST SPEAKER: Recruiting digital rockstars: How to attract a new generation of tech-savvy millennials and leverage their talent to achieve digital success

Rohit Joshi - Head of Talent Sourcing, EMEA, Phillips
img

Rohit Joshi

Head of Talent Sourcing, EMEA
Phillips

1:20 pm - 2:20 pm Networking Lunch

STREAM A Mastering Demand & Forecast Planning

2:20 pm - 2:40 pm CASE STUDY: Setting out the inputs you should consider to increase the accuracy of your demand and supply forecasting
Christian Backaert - Global Supply Chain Excellence Manager, Planning, Solvay
·         How to simplify fragmented systems within complex organisational structures that cause a higher granularity of the process
·         How to identify and align the right demand data with sales forecasts in order to improve product availability and increase production agility
·         What are the new business processes and tools you should be developing in order to manage the system?
img

Christian Backaert

Global Supply Chain Excellence Manager, Planning
Solvay

STREAM A Mastering Demand & Forecast Planning

2:40 pm - 3:00 pm CASE STUDY: How to capture the right data in your systems to reduce the volatility of demand caused by the bullwhip effect

STREAM A Mastering Demand & Forecast Planning

3:00 pm - 3:40 pm PANEL DISCUSSION: MRP versus DDMRP: How to use your demand forecast data strategically to gain better control over your material resource planning

STREAM B Improving Efficiencies In Logistics Networks

2:20 pm - 2:40 pm CASE STUDY: How to automate transportation for bulk products to increase the efficiency of your onsite logistics operations
Helen De Wachter - Head of Global Supply Chain & Logistics, Center of Expertise, BASF
img

Helen De Wachter

Head of Global Supply Chain & Logistics, Center of Expertise
BASF

STREAM B Improving Efficiencies In Logistics Networks

2:20 pm - 2:40 pm CASE STUDY: How to design cost and efficient multimodal transport networks to reduce empty miles, minimise environmental impact and increase the speed of deliveries

STREAM B Improving Efficiencies In Logistics Networks

3:00 pm - 3:40 pm PANEL DISCUSSION: How can you reduce driver waiting times to avoid a chain of delays and remain more competitive in the transportation market?
Peter Devos - Managing Director, ECTA Jan Roed - Head of Global Logistics, Borealis Pablo Nosti - Logistics Manager EMEA and Global Logistics Enablement Leader, Dupont
·         How to find the way around this problem
·         Being a driver is no longer fascinating for younger people, so what will happen in 10-20 years? How to attract those people on board?
·         Communicating the importance of being proactive: Driver and subcontractor training
·         Waiting times at loading points
img

Peter Devos

Managing Director
ECTA

img

Jan Roed

Head of Global Logistics
Borealis

img

Pablo Nosti

Logistics Manager EMEA and Global Logistics Enablement Leader
Dupont

Moderator: Ralf Pillep, Head of Portfolio Management Order, Covestro

STREAM C- Defining Your Customer Service Operating Model

2:20 pm - 2:40 pm CASE STUDY: How to define a model for your customer service function that balances business realities with customer needs

·         Cost effective versus customer-centric organizations: What business model models should you chose to reflect your strategic business objectives?
·         How to build a customer service image to position the department as a value add among the top management
·         What transformational projects should you initiate in order to increase customer satisfaction and retain your customer service teams?
Reserved for Industry Expert

STREAM C- Defining Your Customer Service Operating Model

2:40 pm - 3:00 pm CASE STUDY: How to train and prepare your customer service teams to respond to the growing complexities around digitalisation, master data management and demand for IT and sales skills
Ralf Pillep - Head of Portfolio Management Order and Global Process Owner Order Processes, Covestro
·         What are the new requirements for skill sets of customer service people in a time of digitalisation and growing customer centricity?
·         Training and on-boarding programs: What tools should you be using in order to provide comprehensive training, support and communication to your employees
·         How to ensure the transfer of knowledge and long lasting results of training
img

Ralf Pillep

Head of Portfolio Management Order and Global Process Owner Order Processes
Covestro

STREAM C- Defining Your Customer Service Operating Model

3:00 pm - 3:40 pm OXFORD STYLE DEBATE: Technology is the most important aspect of customer service: Agree/ Disagree
Ralf Pillep - Head of Portfolio Management Order and Global Process Owner Order Processes, Covestro David Cahn - Director Product Marketing, Elemica
AGREE: Ralf Pillep, Head of Portfolio Management Order, Covestro
DISAGREE:David Cahn, Director Product Marketing, Elemica

img

Ralf Pillep

Head of Portfolio Management Order and Global Process Owner Order Processes
Covestro

img

David Cahn

Director Product Marketing
Elemica

STREAM D Synergy Workshop

2:20 pm - 3:20 pm WORKSHOP:
CLX Logistics Europe 

3:40 pm - 4:10 pm Afternoon Networking Break

STREAM A Optimising Production & Distribution Planning

4:10 pm - 4:30 pm CASE STUDY: How to optimise production and distribution planning projects to achieve a greater level of flexibility around capacity
Christian Tillmann - Energy Operations Manager, Air Liquide
·         What is the best approach to balance demand and capacity indicators
·         How to select and analyse a right set of data to plan on a network level
·         How to overcome complexities caused by supply chain structures and get full visibility of the process’s limitations
·         How to capture and analyse customer data to optimize planning activities including distribution, transportation and production
img

Christian Tillmann

Energy Operations Manager
Air Liquide

STREAM A Optimising Production & Distribution Planning

4:30 pm - 4:50 pm CASE STUDY: What are the key elements you should be considering to drive integrated and sustainable production optimisation projects?

Joan Manel Azuaga - Global Demand Inventory Manager, Clariant
·         Lessons learnt form 3 year production optimization project
·         How to manage global network with the APO Supply Network Planning system
Hints and tips on future production project s implementation
img

Joan Manel Azuaga

Global Demand Inventory Manager
Clariant

STREAM B Developing Sustainable and Safe Logistics Operations

4:10 pm - 4:30 pm CASE STUDY: How to use Data Enabled Driver Coaching in your transport operations to move towards a zero accidents approach
Graham Hall - European Logistics Manager, Air Products
·         Data Enabled Driver Coaching is a program implemented by Air Products using video technology along with driver coaching to gain a step change in safety performance
·         The program was implemented first in the UK&I following a successful trial and is now rolled out in several other European countries.
·         The program uses traditional telematics combined with event recording technology to track the driving style of the driver, then through video coaching, this data is shared with the driver to help them improve.
·         The system also has an iPhone application that the drivers can use to track their own performance, view videos and interact with their coach. 
·         Use of this system has seen a significant improvement in driver safety across Europe for Air products.
img

Graham Hall

European Logistics Manager
Air Products

STREAM B Developing Sustainable and Safe Logistics Operations

4:30 pm - 4:50 pm CASE STUDY: ‘The impact of safe and compliant cargo securing practices on developing sustainable and safe logistics’
Bradford Tribble - CEO, Cordstrap
img

Bradford Tribble

CEO
Cordstrap

STREAM C Measuring Customer Service Performance

4:10 pm - 4:30 pm CASE STUDY: Using digital solutions to ensure a constant flow of information to your customers and enhance the customer service function

Stephanie Kool-Claessens - Customer Service Leader, Nouryon (former AkzoNobel Specialty)
img

Stephanie Kool-Claessens

Customer Service Leader
Nouryon (former AkzoNobel Specialty)

STREAM C Measuring Customer Service Performance

4:30 pm - 4:50 pm CASE STUDY: How to achieve cost effective customer service operations that provides high customer satisfaction with quality support
Matthias Arzner - Head of OTC, Archroma
·         What approach should you develop to execute defined service levels?
·         Should companies balance costs versus services, or differentiate service versus price?
·         How to manage specific customer’s demands: What do customers really want?
·         How to achieve cost –quality balance

Matthias Arzner

Head of OTC
Archroma

STREAM D Synergy Workshops and Creative Boardrooms

4:10 pm - 5:10 pm WORKSHOP: How to create an effective change management strategy that allows you to succeed in the execution of digital transformation and new ways of working
Maarten Cornelissen - Head of Supply Chain, Teijin Aramid
img

Maarten Cornelissen

Head of Supply Chain
Teijin Aramid

Roundtable 1. How to manage conflicts between supply chain and commercial, and align the business targets of each department
Julio Casas, Head of Demand & Supply Planning & Service Strategy Europe, Henkel

Roundtable 2. Are chemical companies mature enough to develop strategic partnerships with their customers?
Stephanie Costini, Head of Supply Chain Management and Logistics, Covestro

Roundtable 3. What is the real driver for digitalisation, and can highly integrated ERP systems substitute digital innovation?

Roundtable 4. How can you establish effective customer collaboration models to increase product flow, reduce capacity constraints, and lower costs to better meet customer requirements?
Peter Wijnen, Supply Chain Director, DuPont

img

Julio Casas

Head of Demand & Supply Planning & Service Strategy
Henkel

img

Peter Wijnen

Supply Chain Director
DuPont

Roundtable 1. How to optimise inventory levels based on your customer segmentation and differentiated service offerings
Charalampos Mantelis, Director Global Material Planning & Inventory Management, Firmenich

Roundtable 2. How to adapt your S&OP process to changing customer demands, a wide range of product portfolios and production capacity constraints
Thomas Rieger, Director Europe Supply Chain Management, ICL-Group

Roundtable 3. How to achieve greater levels of production flexibility when constrained by limited capacity and higher demand levels

Roundtable 4. Optimising the translation of sales forecasts into demand planning: What is best practice?

img

Charalampos Mantelis

Director of Global Material Planning & Inventory Management
Firmenich

img

Thomas Rieger

Director Europe Supply Chain Management
ICL-Group

4:50 pm - 5:30 pm Drill Down Roundtable Discussions - Logistics

Roundtable 1. How can shipping lines improve their service level to ensure the agility of chemical companies in a time of increasing customer centricity?

Roundtable 2. What can chemical companies do to attract the right talent into logistics and reduce employee turnover rates?
Pablo Barrera Lopez, Executive Vice President Supply Chain, Yara International

Roundtable 3. How to increase horizontal collaboration between manufacturers and LSPS to address the impact of  logistics capacity constraints and consolidation of shipping lines
Reserved for Transporeon

Roundtable 4. Evolution of safety factors: How the shortage of drivers will impact transport safety benchmarks and how will safety requirements evolve for different modes of transport and materials?

Roundtable 1.  What is the long term impact of process automation on customer service employees and customers?
Stephanie Wright, Head of Customer Service & Control Tower, Henkel

Roundtable 2. How to develop KPI and customer service metrics to increase the performance of your OTC processes 
Matthias Arzner, Head of OTC, Archroma

Roundtable 3. How to organise workload between your part and full time customer service teams that aligns with business targets and customer demands
Andrea Tietze, Head of Customer Service, Evonik

Roundtable 4. Centralised versus decentralised customer service departments: Which model can address internal customer service challenges better?

Roundtable 5. How to centralize a complaint entry process in order to reduce the processing time and increase the operational performance of the department
Emilie Andrien, Customer Care Manager EMEA, DSM Engineering Plastics B.V.

Matthias Arzner

Head of OTC
Archroma

img

Emilie Andrien

Customer Care Manager EMEA
DSM Engineering Plastics B.V.

img

Stephanie Wright

Head of Customer Service & Control Tower
Henkel

5:30 pm - 6:00 pm Guest speaker: Counter-terrorist bomb disposal: An inspirational story of extreme pressure, deadly devices and the critical role of logistics

Major Chris Hunter QGM - Iraq Bomb Disposal Expert, .
img

Major Chris Hunter QGM

Iraq Bomb Disposal Expert
.

6:00 pm - 6:05 pm Chairperson’s Closing Remarks

6:00 pm - 7:00 pm Day Two Networking Drinks Reception