LogiChem EU 2026

24 - 25 March 2026

de Doelen ICC Rotterdam

Nancy Gutierrez

Nancy Gutierrez

Global Customer Service Director Dow

Day 2 | 25th March

1:50 PM Case Study Interactive: How to empower your CX teams with tools and promote a culture of knowledge sharing to sustain exceptional service in unpredictable times

  • How to provide customer service teams with the right digital tools to respond quickly and effectively in volatile conditions
  • How to build a culture where insights, best practices, and customer feedback are continuously shared across teams
  • How to empower teams to maintain high service standards even during disruptions by combining tech, training, and collaboration 

Check out the incredible speaker line-up to see who will be joining Nancy.

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