Peter De Groot

Peter De Groot

Senior Director Customer Excellence Food Europe Cargill

Day 1 | 24th March

1:30 PM Case Study Interactive: How to elevate customer experience to drive business growth, how technology can streamline your order-to-cash process

  • Touchless fulfilment: Using AI and automation to reduce manual interventions in order-to-cash
  • Customer-facing innovation: What digital tools improve the customer experience?
  • CS as a strategic function: Elevating customer service from back-office to business driver 

Check out the incredible speaker line-up to see who will be joining Peter.

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