LogiChem EU 2020

08 - 10 September, 2020

De Doelen ICC Rotterdam

Stephanie Wright, Regional Head of Customer Service, Control Tower & Intercompany, Europe at Henkel
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Stephanie Wright


Regional Head of Customer Service, Control Tower & Intercompany, Europe
Henkel

Check out the incredible speaker line-up to see who will be joining Stephanie.

Download The Latest Agenda

Conference Day One - Tuesday 8 September 2020

Tuesday, March 17th, 2020


12:25 PM Fireside Chat: New ways of working - How can you increase diversity in your supply chain leadership to accelerate growth and gain a competitive edge?

  • How can widening your talent pool in your supply chain functions benefit the wider business, customer base and the community at large? 
  • How can you identify existing barriers in the workforce and create the right recruitment and development roadmaps in your supply chain to overcome them?
  • How can having a greater breadth and depth of diversity, skillsets and backgrounds create greater levels of collaboration across the wider business and across a global customer and partner network?
  • What balance of strategy and pragmatism in management skills are required to manage and create a more diverse business? 
  • How can a focus on attracting a more diverse employee pool across the organisation support the wider hiring and retaining of existing talent?

3:45 PM Case Study: How to leverage the control tower concept to overcome weaknesses in your logistics network and provide real-time, actionable solutions

  • What steps can you take to identify the essential data required to build a ‘best in class’ control tower model and empower your colleagues with greater visibility for more informed decision making?
  • How can control tower models provide you with transparency on the progress of every order to better manage the delivery process?
  • How to leverage insights from control tower models to gain greater visibility and control over third party logistics providers
  • How can the control tower methodology better enable solutions to risks and disruptions from first to last mile of delivery? 

Conference Day Two - Wednesday 9 September 2020

Wednesday, March 18th, 2020


8:00 AM Breakfast Boardroom: Championing greater diversity in your supply chain leadership and across the chemical industry

Join this interactive networking session to collaborate with your fellow professionals on common challenges and opportunities to driving change, diversity and new ways of working, across the chemical industry. Brainstorm new ideas to generate greater visibility and increase opportunities for women in SCM at senior and executive levels.

2:40 PM Interview: How can you use the latest and greatest data and technology to obtain real-time customer intelligence and use it to help your workforce deliver a best in class customer service?

  • What analytics tools should you consider to get closer to your customers with key insights and build stronger relationships?  
  • How can the chemicals industry leverage E-Commerce successes stories in the wider B2B manufacturing market place?
  • How can you leverage customer data to positively impact your customer service delivery model?

Conference Day Three - Thursday 10th September 2020

Thursday, March 19th, 2020


12:15 PM Fireside Chat: What new skillsets, working cultures and levels of diversity and talent are required to drive the supply chain and chemical industry of the future, now?

  • How is technology and the millennial mind set coming together to disrupt a traditionally conservative industry?
  • How can you identify the right balance in your resource and talent pool to avoid losing valuable industry knowledge whilst still equipping your company with a competitive edge?
  • How can business leaders make the required changes to ensure they attract new talent and gain the competitive edge?
  • What are chemical producers doing to attract new talent in software engineering and data science away from tech companies and into the chemical industry?