LogiChem EU 2026

24 - 25 March 2026

de Doelen ICC Rotterdam

Marina Karataeva

Marina Karataeva

Global Head of Customer Service LANXESS

Day 1 | 24th March

3:10 PM Case Study: How to leverage customers’ feedback to align your operations with your clients’ needs that provides more reliable service

  • Voice of the customer: How CS teams are translating customer needs into supply chain priorities
  • Beyond automation: Why customers care more about reliability than whether your process is manual or digital
  • Segment to serve: Tailoring service levels and supply chain strategies to different customer profiles

Check out the incredible speaker line-up to see who will be joining Marina.

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